If you are not receiving notifications from NutriTracker, follow these steps.

iOS #

1. Go to Settings > Notifications > NutriTracker
2. Ensure Allow Notifications is turned on
3. Check that Alerts and Lock Screen are enabled

Android #

1. Go to Settings > Apps > NutriTracker > Notifications
2. Ensure notifications are enabled
3. Check that your device’s Do Not Disturb settings are not blocking NutriTracker

In-app notification settings #

Check your notification preferences in NutriTracker:

1. Go to Settings > Notifications
2. Ensure the notifications you want are turned on (Daily Briefing, Weekly Review, reminders)

Battery optimisation (Android) #

Android battery optimisation can prevent notifications. To fix this:

1. Go to Settings > Battery > Battery Optimisation
2. Find NutriTracker and set it to Do not optimise

Still not receiving notifications? #

Email help@nutritracker.io with your device type, operating system version, and which notifications are not arriving.