Upgrade from the Subscription screen. The checkout provider depends on where you upgrade: Apple on iOS, Google Play on Android, and Stripe on web. Eligible users may also see a no-card Pro trial before choosing a paid plan.
Before you start #
- You must be signed in.
- Use the same NutriTracker account you want Pro applied to.
- Trial availability is account and platform dependent. Follow only what the app shows at onboarding, paywall, or checkout.
Where to find it #
iOS #
- Open Settings.
- Tap Subscription.
- Choose the Pro option shown and confirm with Apple.
Android #
- Open Settings.
- Tap Upgrade to Pro or NutriTracker Pro.
- Choose the Pro option shown and confirm with Google Play.
Web #
- Open Settings.
- Open Subscription or /settings/subscription.
- Choose Monthly or Yearly and continue to Stripe checkout.
How to use it #
- Open Subscription.
- Review Monthly and Yearly options where shown.
- Start the no-card Pro trial first when the app offers it and you want to try Pro before adding payment details.
- Choose the plan you want.
- Confirm purchase through Apple, Google Play, or Stripe.
- Return to NutriTracker and wait for the plan status to refresh.
What happens next #
- Your account should show Pro once the purchase is confirmed and the entitlement sync completes.
- No-card trial users are treated as Pro during the 7-day trial and return to Free after automatic expiry unless they subscribe.
- Web checkout returns to NutriTracker after Stripe completes or cancels checkout.
- Mobile purchases can be restored from the Subscription screen if the entitlement does not refresh.
Troubleshooting #
- Checkout failed. Check your payment method with Apple, Google Play, or Stripe and try again.
- The no-card trial will not start. Check Settings > Subscription for eligibility or existing trial history. Support can inspect trial state, but a trial cannot be restarted automatically after expiry.
- The app still says Free. Tap Restore purchases on mobile, or refresh web and sign in again.
- I upgraded on the wrong account. Contact help@nutritracker.io with both account emails and the purchase provider. Do not send full card details.
- I cannot see a trial. Trial availability depends on account eligibility and current product rollout. Use the plan options shown in the app.
Related articles #
- NutriTracker Pro – What's Included
- Managing Your Subscription
- Cancelling Your Subscription
- Refund Policy